Transforming the history of Chiang Mai’s healthcare industry!An in-depth look behind the union of the “Four Tigers” of the health sector, leading to the birth of “Payap Health Care”—the new standard
- SPARK IDEA
- 7 ม.ค.
- ยาว 6 นาที
Amid the turbulent currents of change in the 21st century, Thailand is facing a massive wave known as a fully aged society (Aged Society)—one that directly impacts family structures, the economy, and most critically, the healthcare system, which is carrying an ever-growing burden. Shortages of medical personnel, inconsistent service standards, and the psychological vulnerability of the elderly have become ticking time bombs waiting to explode.
Yet within every crisis lies opportunity, and within darkness, there is light. Recently, in Chiang Mai, the economic and cultural hub of Northern Thailand, a historic and closely watched phenomenon has emerged. Four legendary organizations and specialized experts made a strategic decision to join forces through cross-functional collaboration to establish “Payap Health Care.”
This is not merely the launch of a new company—it is a revolution of the healthcare ecosystem in Northern Thailand. By uniting the strongest capabilities of all four organizations into a single entity, the initiative is driven by one clear goal:“One Standard, Nationwide Network.”
This article takes you deep behind the scenes of this collaboration, explores the core strengths of each partner, and analyzes why Payap Health Care has become a new source of hope—one that Thai people can truly entrust with their lives.
1. WHY NOW? Why did this collaboration have to happen at this moment?
Before getting to know all four organizations, we must first understand the “battlefield” they are stepping into. Demographic data clearly shows that Northern Thailand has the highest proportion of elderly people in the country—especially Chiang Mai, which has become a global retirement destination.
However, hidden beneath the surface are several critical crises:
Staff shortage crisis:Registered Nurses (RN) and Practical/Nursing Assistants (PN/NA) are in severe shortage, leading to intense competition for personnel and declining service quality.
Quality crisis:Elderly care centers are springing up rapidly, yet many lack proper safety standards and sufficient professional knowledge.
Mental health crisis:Care has focused heavily on the body while neglecting the heart, resulting in depression among the elderly—even when physical care appears adequate.
Payap Health Care was therefore established as an answer to these complex challenges. It did not enter the field lightly, but arrived with the most complete four-piece puzzle ever assembled.
2. THE 4 PILLARS: An in-depth look at the four legendary partners
The strength of Payap Health Care does not come from vast financial capital, but from knowledge and expertise (know-how) accumulated over more than 100 years, brought together through four foundational pillars, as follows:
🏛️ Pillar 1: McCormick Faculty of Nursing, Payap University (The Academic Pillar)
“A 100-Year Foundation of Legendary Nursing Excellence”
When the name “McCormick” is mentioned in Northern Thailand’s medical community, it is universally associated with prestige and quality. This institution serves as the very foundation pillar of Payap Health Care.
A living history:One of Thailand’s earliest nursing schools, laying the groundwork for Western-style nursing education in the country.
A powerhouse of top-tier professionals:A long-established source of internationally recognized Registered Nurses (RN) and Practical Nurses (PN).
Humanized Nursing Care:Its greatest distinction lies in instilling the human spirit of care—seeing patients not merely as “cases,” but as people.
Its role within Payap Health Care:McCormick is responsible for all academic and standardization aspects. Caregiver training curricula, competency assessments, and quality audits are overseen by qualified nursing faculty members to ensure that every professional deployed possesses accurate, up-to-date knowledge and adheres to the highest ethical standards.
🏥 Pillar 2: Health Homecare Co., Ltd. (The Operational Pillar)
“The Field Commander — A True Expert in Home Care Services”
If McCormick is the brain, Health Homecare is the strong hands and feet. With over 10 years of real-world experience on the frontline of home-based patient care, this organization brings practical strength to the ecosystem.
Real-world experience:Extensive experience handling complex cases, including bedridden patients, tracheostomy patients, Alzheimer’s patients, and post-surgical rehabilitation.
Local insight:A deep understanding of Northern Thai family culture—knowing how to approach elders respectfully and navigate the complexities of household dynamics.
System integration:Expertise in coordinating seamless transitions between home and hospital, ensuring continuity of care without disruption.
Its role within Payap Health Care:Responsible for operations, including frontline team management, emergency problem-solving, and translating theory into real-world practice—ensuring that every service delivered is smooth, professional, and reliable.
🏡 Pillar 3: Saendee Group Co., Ltd. (The Empathy & Environment Pillar)
“A deep understanding of the hearts and lifestyles of older adults”
Good healthcare is not only about medication or physical care—it is about quality of life. Saendee Group fills a gap that the medical field often overlooks: the dimensions of emotional well-being and living environment.
Elderly Experience Design:Expertise in designing life experiences that help older adults feel valued, happy, and not like a burden.
Universal Design:Knowledge in creating safe and senior-friendly living environments that support aging in place.
Emotional Support:A refined understanding of elderly emotions—an area that requires empathy and sensitivity beyond technical skills.
Its role within Payap Health Care:Responsible for the psychological and environmental dimensions of care—providing consultation on home safety modifications and designing activities or care approaches that help heal the mind, ensuring care that adds happiness, not merely prolongs life.
👥 Pillar 4: Brightside People Co., Ltd. (The People & Culture Pillar)
“Talent builders and creators of a caregiving culture”
One of the biggest challenges in service-based businesses is a high turnover rate. Brightside People is the key organization that addresses this issue at its core.
People Development:Expertise in human resource development (HRD), focusing not only on job skills but also on life skills and mindset development.
Service Culture:Building a strong organizational culture where employees are happy and proud of their profession—because only happy employees can truly deliver excellent service.
HR Management:Designing efficient people-management systems that reduce conflict and strengthen teamwork.
Its role within Payap Health Care:Responsible for people development and organizational culture—screening individuals with a genuine service mind into the system, caring for employee welfare and well-being, and ensuring clients are cared for by professionals who are warm, willing to serve, and committed for the long term.
3. WHAT WE OFFER: Premium services from Payap Health Care
The collaboration of the four pillars has resulted in comprehensive healthcare solutions that cover every dimension of well-being, including:
1. Home Care Service (In-home care for the elderly and patients)
This is our flagship service, and the most outstanding offering.
Team:Composed of Registered Nurses (RN), Practical Nurses (PN), Nursing Assistants (NA), and Caregivers (CG), all carefully screened and rigorously trained.
What makes us different:We do more than simply send someone to stay with the patient. Each case is supported by a personalized care plan designed by a registered nurse, with continuous monitoring and real-time reporting.
Peace of mind:Quality is guaranteed with a 24/7 support team. If a caregiver becomes ill or needs leave, a replacement team is arranged immediately—no abandoned cases.
2. Hospital Staffing (Supplementary Staffing for Hospitals)
Addressing staff shortages with ready-to-work professionals.
Reducing the hospital HR burden for recruitment and training.
Ensuring academic and professional standards backed by McCormick.
3. Corporate Wellness (Healthcare Services for Organizations)
Caring for employees in companies and industrial factories.
On-site nurse stations in factories.
Annual health check-ups.
Health promotion and wellness activities.
4. Payap Academy (Training Institute)
A center for producing and developing healthcare professionals using international-standard curricula, sustainably supplying high-quality personnel to the market.
4. THE IMPACT: Positive Impact on Northern Thailand’s Society and Economy
The emergence of Payap Health Care creates ripple effects on three levels:
Family level:Working-age family members can return to work with peace of mind, reducing caregiver burnout, while the elderly receive proper, respectful care.
Business level:Raising the standard of the home care industry in Northern Thailand—low-quality providers can no longer survive, naturally filtering the market.
Social level:Creating stable jobs for local communities and preparing Chiang Mai to become a truly world-class Wellness City.
5. Conclusion: The Next Step to Watch
Payap Health Care is not just a new option—it is a lifeline for an aging society.The collaboration of McCormick, Health Homecare, Saendee Group, and Brightside People guarantees that from now on, the standard of care for Thai lives will be elevated.
This is a model collaboration where academia, practice, social insight, and people management move forward together toward a single goal: the best possible quality of life for those receiving care.
If you are looking for someone to care for your loved ones, or an organization seeking a trusted healthcare partner, Payap Health Care is the most complete and reliable answer at this moment.
📌 Contact Information
Payap Health Care
Phone: 098-336-1315
LINE: @phc.admin